If you have a LoyaltyLion account, you can now use Verdn to create 'impact rewards'. These are rewards that your customers can redeem in exchange for points, and they will carry out a positive environmental pledge on the customers behalf (e.g. plant a tree). This guide will show how to link your LoyaltyLion and Verdn accounts, and how to set up impact rewards.
Connecting your LoyaltyLion account
Starting a subscription with Verdn
Note: If you already have an active subscription with Verdn, you can skip this step.
For LoyaltyLion customers, we've streamlined our onboarding. When opening the Verdn app for the first time, please press the 'Coming from LoyaltyLion' option on the splash screen.
This will bypass several parts of the onboarding and immediately prompt you to select a subscription plan and afterwards confirm your subscription with Shopify. For details about these steps, you can check out step 6 in this normal onboarding guide.
Once your subscription is confirmed and active, you are ready to link your accounts.
Linking your Verdn and LoyaltyLion account
1. Go the the Account page in the Verdn app and click Configure on the LoyaltyLion card
2. Find your token and secret from LoyaltyLion, located in your LoyaltyLion 'settings' page:
You can navigate to the settings page manually within LoyaltyLion, or you can click the hyperlink from within the Verdn app.
In LoyaltyLion, go to Manage -> Settings and scroll to the bottom to find your token and secret:
3. Enter your token and secret into the appropriate fields in the Verdn app, and click 'Link'
Your accounts will now be linked, and you are ready to set up your first impact reward.
Creating an impact reward
To get started creating impact rewards, navigate to the LoyaltyLion integration page within your Verdn app, and click "Create impact reward".
Setup required in the Verdn app
When you click 'Create impact reward' you will be presented with a multi-step modal. You will decide:
- The impact type and amount associated with the reward
(e.g. 1 kg of ocean-bound plastic) - The title of the reward
(as it will appear on communication from Verdn, and Verdn's tracking dashboards) - The icon of the reward
(as it will appear on communication from Verdn, and Verdn's tracking dashboards)
Once you have gone through these steps, you will be presented with the following card, which showcases information that you should copy over and/or replicate within LoyaltyLion:
Setup required within LoyaltyLion
Navigate to Manage -> Rewards, and click on Custom reward:
Here, you will be presented with a form that allows you to input all the fields generated in the previous step in the Verdn app. To summarise the required action for each field:
- Cost to redeem: input a value that makes sense within your existing reward scheme
(e.g. 100 points for a 1 tree reward) - Title: Paste from Verdn modal
- Description: Write something appropriate
(e.g. "This reward will recover 1 kg of ocean-bound plastic") - Fulfilment explanation: Write something appropriate. We recommend mentioning they'll get an email from Verdn with a link to track their impact.
- Amount available: You can limit availability, or leave blank
- Identifier: Paste from Verdn modal
- Method: You must choose 'Webhook'
- Webhook URL: Paste from Verdn modal
Then click Test. If you get a 200 response code, everything is set up correctly.
How the impact rewards appear
Inside the Verdn app, your list of impact rewards are available to review from within the LoyaltyLion integration page:
